Embracing Instant Messaging
It wasn't that long ago that we were talking about the backlash from messaging.
Not anymore.
According to a recent article on CNET, "Businesses are getting the (instant) message." While some companies have locked down their systems to prevent personal IM use, many companies (including those) have implemented enterprise-specific applications for employee communication. It seems that financial industry is one of the first to take hold as a group:
"If you don't have IM in this business, you're not there," says Sal Morreale, a trader at Cantor Fitzgerald. "I tend to have 10 or 11 IM windows open at a time."Organizations face obvious challenges, too. Go here to read the CNET article...it outlines the cons, as well as pros, to implementing IM.