CommLog

Think email policies and procedures are draconian? The following may change your mind... Top Five E-Mail Blunders of 2003 # Failing to Keep Content Clean, Compliant, and Corporate: Enron Employees Learn a Hard Lesson About Keeping Personal and Business E-Mail Separate. # Failing to Retain Business Record E-Mail: Investment Banker Frank Quattrone Discovers It’s Illegal to Destroy E-Mail Evidence. # Failing to Educate Employees: Merrill Lynch Experiences the Sting of Negative E-Mail-Related Publicity. # Failing to Monitor Employees’ E-mail Use: Big Brother Watches as American Family Insurance Employee Wilts. # Failing to Recognize—and Manage—Instant Messaging as a High-Risk Business Tool: IM Is Used in 90% of Offices—Without Management’s Knowledge or Authorization. Click here to read the full story behind each blunder.